Because we make everything by hand, processing and shipping orders can take time. We aim to ship your order within 5 days or receiving it. If there is an exception, it will be noted in the item's description on its product page. For customized orders please expect additional processing time as we make your piece. We'll let you know how long to expect.
Customers are responsible for all customs or import taxes that may occur with international shipping.
Returns & Exchanges
We accept returns and exchanges as long as they meet the following requirements:
- Contact us within 7 days of the delivery date to discuss your return or exchange
- Ship the item back with 21 days of the delivery date
We cannot accept returns on the following goods unless they have arrived damaged:
- Sale items
- Custom orders
Customers are responsible for all return shipping costs.
We take your privacy seriously. Your contact information and address will only be used to fulfill and communicate with you about your order. If you sign up for our newsletter, your email goes no further than us (and we promise to email you sparingly and only about important things).
Wholesale & Custom
If you're interested in carrying Middle Dune at your shop, please send us an email at email@example.com and we'll be in touch with our wholesale pricing and policies as well as access to our online wholesale shop.
If you have an idea for a custom project or collaboration, shoot us an email with some information about yourself and the project you have in mind. We love working with shops, designers, and event managers to create one of a kind or branded work. In the meantime, check out some of the custom work we've done.