Wholesale Policies

 

Payment types

We accept payment via credit cards, PayPal, and check.

If ordering through our online wholesale shop and requesting net 30 terms (by using your wholesale login in the "discount code" box), please indicate your preferred payment method at checkout.

If you are placing an order through Etsy Wholesale, select your preferred payment method when placing your order. If you'd like a Paypal invoice or to pay via check, select the "other" method.

Checks should be made out to Middle Dune and mailed to 33A Cameron Ave, #1, Somerville, MA 02144


Payment Terms

For first time customers, payment is expected on or before the estimated date of order shipment that appears on your invoice. For repeat customers, we are happy to discuss net 30 or other payment terms.


Minimum ORders

For first time customers, the minimum wholesale order is $110.00. For repeat customers, we have a minimum wholesale order of $50.00.


Order Time

Because all our paper goods are handmade with care in a small studio, your order may take a while to be completed, especially during peak holiday seasons. Please allow up to one week for every ten journals (or thirty cards) ordered. As soon as we process your order, we’ll send you an estimate of when you can expect your order to be completed. If you need your order expedited, please let us know before placing your order.


Shipping

We ship using USPS Priority Mail or UPS Ground, unless otherwise requested.

If ordering through our online wholesale shop, shipping is calculated and charged at checkout. A delivery estimate and tracking number will be provided at the time of shipping. If you are local to Somerville or Cambridge, MA you may select the "local drop off" shipping option at checkout (please check with us before using this option).

 If ordering through Etsy Wholesale or via email, shipping costs will be calculated after the order is placed and will be reflected on your final invoice. A tracking number and delivery estimate will be provided at the time of shipping.

When possible, we love to deliver our goods in person. We like to stop by just to say hello, check out your other great products, and see what’s going on in the retail world (and save you that shipping cost).


Returns

Items with flaws, or those accidentally damaged during shipping, may be returned up to fourteen days after the delivery date. All shipping costs incurred in returning the damaged items to Middle Dune must be covered by the buyer. However, any damaged items will be replaced for free, with no additional shipping charges on their way back to you. Please contact us within the fourteen day window if you need to make returns.


 

If you have any other questions or concerns about our wholesale policies or ordering please feel free to reach out to us.